OnTrack Customer Portal

OnTrack is Humboldt County's online permit management system used by the Planning and Building, Health and Human Services, and Public Works departments. This public portal is provided for customers to access a variety of services.

PLEASE NOTE: The OnTrack customer portal works best with the Internet Explorer browser.  Difficulties have been reported when using Firefox or Chrome.  If using Internet Explorer version 10 or above, please make sure compatibility view is enabled.

Get started by logging in to OnTrack.

Building Inspection Division
Services include:
  • Access to field and inspection reports
  • Schedule inspections
  • Submit a plot plan for preliminary review
  • View daily inspection routes
  • View permit application information and status
Current Planning Division
Services include:
  • Download recorded documents, staff reports, and other documents
  • Permit application information
  • Status notes and status sheet
Environmental Health Division, Land Use
Date Pending

Public Works, Land Use Division
Date Pending